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Bill Baksin - 312-265-9617 - Digital Marketing Specialist
Steve J. Bernas - 312.245.2514 - President/CEO
Roxanne Calibraro - Director, ADR Division
Nina Castle - Manager of the Charitable Solicitation Program
Maria deCourtenay - 312.245.2647 - Director of Operations
Dale Drenthe - 708-671-0299 - Asst. Director
Raymond Duncker - Assistant Manager of Investigations
Dori R. Fulks - Assistant Manager, IT Services
Jorge Garcia - Manager of Investigations
Lucille Garcia - Dispute Resolution Specialist, Financial Services
Dennis Horton - Director-Rockford BBB
Tom Joyce - Vice President of Marketing & Public Relations
Ryane Kaucher - Assistant Manager, Advertising Review
Diana Mendez - Assistant Manager, Home/Transportation Services
Barbara Lucas - Manager of Business Relations
Heather Newcomb - Assistant Manager, Accredited Business Review
Jon Overton - Assistant Manager; Automotive Advertising Review
Eric Pinto - Vice President of Business Relations
Carly Ramsay - Advertising Review Specialist
Sarah Riggins - Dispute Resolution Specialist, Personal Services
Joseph Rowan - Digital Media Manager
Kristen Smith - Dispute Resolution Specialist
Agnes Sutor - Assistant Director
Nita Virghes - Assistant Manager, Direct Retail Services
-Business Relations Representatives-
(Note - Below list is sorted in alpha order by last name)
Bert Adams - 312-245-2518
Jill Albertson - 815-986-3573
Brittany Allickson - 877-470-0340
Cheli Bay - 888-670-0909
Jennifer Daughtry - 815-966-0659
James Farrington - 773-456-7150
Peggy Fitzsimmons - 312-675-8400
Ted Frey - 815-986-3572
Christine Gilmore - 815-986-0107
Lydia Gonzalez - 815-963-2226
David Greenlee - 815-986-3076
Lameis Hodi - 312-265-9610
LaLita James - 312-832-9196
Melinda Lieberman - 866-707-7735
Scott MacDonald - 815-967-7757
Frank Manzardo - 312-265-9614
Sarah McClelland - 815-986-3075
David Myrick - 312-428-5847
Zachery Newton - 312-268-6135
Karen O'Hara - 877-207-8504
Jeri Olson - 312-428-5634
Derek Phillips - 312-265-9612
Ranona Quevedo - 815-633-0998
Steve Ray - 312-245-2524
Mari Rodriguez - 888-242-9040
Brian Rose - 312-675-2604
Barbara Scheffler - 312-832-9191
Bert Schweinler - 815-490-9282
Nadine Sliwa - 630-820-0222
Diane Spera - 312-245-2519
Dan Trainor - 312-265-9611
Jason Webb - 312-832-9190
Marge Weir - 815-967-7756
Suzanne Williams - 312-428-5847
Maureen Wozniak - 312-245-2525
Karen Zander - 815-713-3180
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