BETTER BUSINESS BUREAU®
FOR FURTHER INFORMATION CONTACT: Tom Joyce, Better Business Bureau Serving Chicago & Northern Illinois, 312.245.2643; firstname.lastname@example.org
Springtime Is Moving Time for Many Renters
Chicago, IL- April 2, 2013 – The April-May time period is when many leases expire and renters move. If you are among the 28 percent of Chicagoans, or the 11 percent state-wide, who rent and are considering a move, the Better Business Bureau serving Chicago and Northern Illinois (BBB) recommends doing your homework before selecting a mover.
BBB statistics show consumers are doing just that with inquiries for moving and storage companies up by 10 percent in the past 12 months. Consumers should follow a few simple rules when selecting a mover to protect against potential scams this moving season.
"When searching for a mover consumers need to know their rights as well as the red flags of moving scams,” said Steve J. Bernas, president & CEO of the Better Business Bureau serving Chicago and northern Illinois. "There are many protections built into state laws that protect consumers and their property and it is important to be aware of those."
The BBB offers the following checklist for finding a trustworthy moving company:
- Research the company thoroughly. While state regulations vary, all interstate movers must, at minimum, be licensed by the federal government and are assigned a motor carrier number you can verify. Get free BBB Business Review on movers from across North American, including ratings and complaint information at www.bbb.org
- Get at least three written in-home estimates. Not all price-quotes online or over the phone are legitimate. Keep in mind that the lowest estimate can sometimes be an unrealistic low-ball offer, which can cost you more in the end. Get free quotes from BBB Accredited Businesses at www.bbb.org
- Know your rights. Research your rights as a consumer for interstate moves or for moves within Illinois. Also, contact the BBB and local law enforcement if the moving company fails to live up to its promises or threatens to hold your belongings hostage.
- Consider getting full-value protection. It may cost a few dollars more up front, but it can provide some peace of mind and eliminate a headache after your move. Investing in full (replacement) value protection means any lost or damaged articles will be repaired or replaced, or a cash settlement will be made.
For more consumer advice you can trust and to check out a moving company near you, visit www.bbb.org
As a private, non-profit organization, the purpose of the Better Business Bureau is to promote an ethical marketplace. BBBs help resolve buyer/seller complaints by means of conciliation, mediation and arbitration. BBBs also review advertising claims, online business practices and charitable organizations. BBBs develop and issue reports on businesses and nonprofit organizations and encourage people to check out a company or charity before making a purchase or donation.