CHICAGO, IL – December 9, 2013– In the past year, Better Business Bureau has shut down more than one hundredfraudulent websites that illegally steal the famous BBB logo and imply they arelegitimate sites. A noticeable trend recently is websites that include the word“overstock” in the domain name, hoping to fool consumers into thinking they areshopping with Overstock.com.
“Overstock.com is a highly visible online retailer, soit’s no wonder scammers try to mimic them,” noted Carrie A. Hurt, President andCEO of the Council of Better Business Bureaus, the umbrella organization for113 BBBs across the U.S. and Canada. “We’ve seen this with other majorretailers as well. BBB is warning consumers: be careful to look for the realdomain when it comes to major retail sites.”
“Our web address is simple: overstock.com,” said JonathanJohnson, Executive Vice Chairman of Overstock.com, Inc. “That’s all. If thename is longer, or uses any additional words, or letters, if it has any wordsother than ‘overstock’ before the dot com, it’s not our website.”
Overstock.com is a BBB Accredited Business with an Arating, as well as a National Partner of the Council of Better BusinessBureaus. The company has been recognized by many organizations, includingCompuware as a “Best of the Web” award winner for four years in a row.
BBB suggests the following tips for online shoppers toavoid bogus websites:
· Go to bbb.org to look up the BBB Business Reviews ofyour favorite online retailers.
· Type the URL directly into your browser; do not click on a linkfrom an email or social media site unless you are absolutely sure the messageis from the legitimate business.
· On the payment page, look for “https” at the beginning of theaddress (the “s” stands for “secure”).
· Look for “Contact Us” information, including a real address, atoll-free customer service number, and other ways to reach the company if youhave a problem.
· Use a credit card (not a debit card) when shopping online forgreater protections against possible fraud.
· If a website has a BBB Accredited Business seal, click on it. Areal seal should link directly to that company’s BBB Business Review.
For more than 100 years, Better Business Bureau has beenhelping consumers find businesses, brands and charities they can trust. In2012, consumers turned to BBB 124 million times for Business Reviews on morethan 4.5 million companies and Charity Reports on 11,000 charities, allavailable for free at bbb.org. TheCouncil of Better Business Bureaus is the umbrella organization for 113 local,independent BBBs across the United States and Canada, as well as home to itsnational programs on dispute resolution and industry self-regulation.
Overstock.com (NASDAQ:OSTK) is an online discount retailer based in Salt Lake City, Utah that sells abroad range of products including furniture, rugs, bedding, electronics,clothing, jewelry and cars. Worldstock.com, a fair trade department dedicated toselling artisan-crafted products from around the world offers additional uniqueitems. Main Street Revolution supports small businesses across theUnited States by providing them a national customer base. The Nielsen State ofthe Media: Consumer Usage Report placed Overstock.com among the top five mostvisited mass merchandiser websites in 2011. The NRF Foundation/American Express2011 Customer Choice Awards ranked Overstock.com #4 in customer service amongall U.S. retailers. Overstock.com sells internationally under the name O.co.Overstock.com and O.co regularly post information about the company and otherrelated matters under Investor Relations on its website
As a private,non-profit organization, the purpose of the Better Business Bureau is topromote an ethical marketplace. BBBs help resolve buyer/seller complaints bymeans of conciliation, mediation and arbitration. BBBs also review advertisingclaims, online business practices and charitable organizations. BBBs developand issue reports on businesses and nonprofit organizations and encouragepeople to check out a company or charity before making a purchase or donation.