IL-October 18, 2012 – Consumers are familiar with malware that attacks
their computers and understand the measures necessary to protect against it,
but there is new malware that targets smartphones with Android operating systems.
The Better Business Bureau is warning the owners of these devices about the
need to take precautions.
Initial reports of these malware complaints came from the Federal Bureau of Investigation
(FBI). There are two versions of the
malware that hit the Android systems in different ways. Loozfon is similar to
phishing emails that lure users with
offers of prizes or fast cash. By opening the email, the link pushes the
malware onto the device and enables it to steal the address book and its
contents. The second FinFisher uses text messages or links to load the malware
onto the phone. Once installed, FinFisher is able to control and monitor the
mobile device, regardless of its location.
important to understand the different ways that malware can infiltrate a mobile
device,” said Steve J. Bernas, President and CEO of the Better Business Bureau
serving Chicago and Northern
Illinois. “By understanding how it works, consumers can better
protect their phones and their sensitive information.”
The BBB advises
that mobile device users follow these steps:
- Understand how malware works. Be
aware of the different ways that the malware passes into the Android
operating system. Do not open emails or text messages that look
- Do not open messages from
unknown senders. Do not click on any links or reply to messages
that are from a network or email that is not secure or trustworthy. Make
sure to completely delete the message from your inbox.
- Update your software. It
is important to make sure that the applications are up to date so that
they can better protect the phone. Run a full virus scan immediately on
your phone if you click on any questionable links.
- Be cautious with unknown
servers. Be wary about connecting to unknown wireless
servers. These could pass malware onto your device.
consumer tips, visit www.bbb.org
private, non-profit organization, the purpose of the Better Business Bureau is
to promote an ethical marketplace. BBBs help resolve buyer/seller complaints by
means of conciliation, mediation and arbitration. BBBs also review advertising
claims, online business practices and charitable organizations. BBBs develop
and issue reviews on businesses and nonprofit organizations and encourage
people to check out a company or charity before making a purchase or donation.