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The Better Business Bureau Advises Caution When Choosing a Health Club For The New Year

12/28/2012

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CHICAGO, IL- December 28, 2012 – Losing weight is among the most common New Year’s resolutions. The Better Business Bureau serving Chicago and Northern Illinois (BBB) advises consumers who want to lose weight to be cautious when signing up for gym memberships.

In the last 12 month period, the BBB has received
7,152 inquiries compared to 5,199 for the previous 12 months or an increase of 37% in inquiries about health clubs.

“Joining a health club is a big decision,” said Steve J. Bernas, president & CEO of the Better Business Bureau serving Chicago and Northern Illinois. “It is important that you visit the club and feel that it is a good fit for both your budget and your lifestyle.”

Before you sign a contract at a new health club, the BBB advises you to consider your needs and your budget.

  • Determine your fitness goals. It’s hard work to lose weight, and you need to find a program you can stick with, and preferably one that you enjoy. Find a health club or exercise facility that is convenient and that offers times that fit your schedule.
  • Visit the facility before joining. Check on cleanliness, adequacy of space, machines and instructors, and any other factors important to you. Ask if you can try the facility out before you join.
  • Consider your budget. Ask the health club about “joining” or enrollment fees and ongoing monthly costs. Does a weight loss plan require you to buy special foods? Can you cancel if you move or find that the program doesn’t meet your needs? If the facility closes, can you transfer your membership to another facility?
  • Read the entire contract. Does it list all services and facilities and hours of operation? Is everything the salesperson promised included in the contract? What’s included in the monthly fee and what will cost you extra? What is the total cost, including enrollment fees and finance charges?
  • Check with the BBB first. Check a company’s Business Review at www.bbb.org

Before beginning an exercise program or diet, the BBB advises consumers to consult a doctor for an assessment of over-all health risks. Get the doctor’s recommendations on exercise regimens that fit your health status and ability to stick with it.

For more consumer tips, visit www.bbb.org

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As a private, non-profit organization, the purpose of the Better Business Bureau is to promote an ethical marketplace. BBBs help resolve buyer/seller complaints by means of conciliation, mediation and arbitration. BBBs also review advertising claims, online business practices and charitable organizations. BBBs develop and issue reviews on businesses and nonprofit organizations and encourage people to check out a company or charity before making a purchase or donation.


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