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02/09/2012
Chicago, IL – February 9, 2012 - When your vehicle needs repairs, you don't need a crash course in auto mechanics, but you should know how to find a reliable shop and mechanic. The Better Business Bureau serving Chicago and northern Illinois (BBB) recommends a few key points to ensure your automobile gets fixed without a glitch.
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02/07/2012
CHICAGO, IL – February 7, 2012 – In a month long website survey conducted by the Better Business Bureau serving Chicago and northern Illinois (BBB) consumers say, this year, they will spend money on home improvements and making major purchases for their homes.
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02/03/2012
A rolling list of reported and/or active check scams and advance fee loan scams.
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02/02/2012
Distressed consumers, worried about paying bills or buying food for their families, are turning to payday loans for fast cash. While many borrowers believe they can pay off the loans quickly, the Better Business Bureau serving Chicago and northern Illinois (BBB) warns payday loans may have long-lasting and devastating effects.
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01/31/2012
Valentine’s Day means big bucks for florists. It is a bigger holiday than Mothers Day, Easter, and Christmas; making it their busiest day of the year. The Better Business Bureau serving Chicago and northern Illinois (BBB) cautions those looking to send flowers for their special someone to be careful when selecting a florist.
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01/26/2012
CHICAGO, IL - January 26, 2012- Each New Year millions of people crowd into gyms armed with willpower and personal goals toward healthier, more active lifestyles. While it’s exciting to gear up towards a goal, it’s also important to treat this decision like any other major purchase. If you’re pledging to lose some pounds this year by joining a gym, the Better Business Bureau (BBB) provides ten questions to ask before signing on the dotted line.
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01/24/2012
CHICAGO, IL-January 24, 2012 - Inquiries for Business Reviews to the Better Business Bureau serving Chicago and northern Illinois (BBB) jumped by over 16-percent in 2011, a sign consumers are taking the initiative to investigate companies before doing business with them.
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01/19/2012
CHICAGO, IL- January 19, 2012 - Reacting to a natural disaster or emergency not only means ensuring the immediate safety of employees, but also planning how the business will continue to function in the aftermath. Even if your business is not located in an area that is a likely target for a natural disaster, you need to be prepared for the unexpected with a comprehensive business continuation plan.
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01/17/2012
CHICAGO, IL-January 17, 2012 - While price and product selection were factors in the recent Holiday shopping season, customer service showed itself to be the most important element for shoppers according to a post-Christmas poll by the Better Business Bureau.
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01/16/2012
Steve Bernas, president and CEO of your Better Business Bureau, participated in a news conference today (Wednesday, January 11) called by Illinois Attorney General Lisa Madigan announcing the attorney general's Top 10 list of consumer complaints for 2011. In particular, Madigan detailed complaints about abusive and illegal debt collection practices. To combat this trend, Madigan announced action against a Chicago-area debt collector. Bernas detailed complaints to the BBB against the debt collector. He also described action consumers can take to help avoid debt collection issues, and how to complain about abusive debt collection practices.
The official press release from Attorney General Lisa Madigan's office follows.
bernas and madigan
January 11, 2012
MADIGAN: 2011 CONSUMER COMPLAINTS SHOW DEBT COLLECTORS USING ILLEGAL, ABUSIVE TACTICS
Chicago - Attorney General Lisa Madigan today released her list of the top 10 consumer complaints fo
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01/12/2012
When the bitter cold and snow eventually arrive our thoughts will turn to escaping to a tropical climate. Winter and spring are prime cruising months, however the Better Business Bureau serving Chicago and northern Illinois (BBB) advises consumers to read all of the fine print before signing up for a special cruise deal and be cautious of unsolicited mail with offers of free or discounted cruises.
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01/10/2012
The New Year has arrived and it’s more important than ever to resolve to be a savvy consumer. The Better Business Bureau (BBB) offers ten New Year’s resolutions to fight scammers, prevent identity theft and save money in 2012.
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01/04/2012
CHICAGO, IL- January 4, 2012 – Topping the list of scam activity is work-at-home schemes that account for over 45-percent of scam inquiries in the Better Business Bureau serving Chicago and northern Illinois’ (BBB) region. This scam is especially tempting for those out of work or needing additional income. Coming in second with 22-percent of scam inquires is credit repair services. This scam attracts individuals with bad personal credit ratings.
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12/29/2011
CHICAGO, IL – December 29, 2012 – Year after year, people look for ways to save money on heating their homes. The Better Business Bureau serving Chicago and Northern Illinois (BBB) is offering a checklist for homeowners to safely prepare their homes during the winter months and perhaps save a few dollars in the process.
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12/27/2011
While most retailers love the holidays and the increased sales of the last quarter of each year, no one looks forward to the dreaded post-holiday gift returns. The Better Business Bureau serving Chicago and northern Illinois (BBB) is advising businesses to make sure that their return policies are simple and solid before tackling customer gift returns this holiday season.
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