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03/04/2009

Complaints and Inquiries Nationally Follow Trend Seen in the Midwest

In 2008 the number of people contacting the Chicago Better Business Bureau for a report on a business jumped 71 percent over the previous year and that trend continues nationally.

01/07/2009

Consumers Appear To Be Getting Smarter As Inquiries To BBB Leap Yet Complaints Grow Only Slightly

Inquiries to the Chicago Better Business Bureau that serves all of northern Illinois jumped by 71 percent in 2008, a significant sign that consumers are getting smarter by investigating companies before doing business with them, according to the BBB president.


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