Attention:
Questions regarding your BBB Rating?
Please email
ratings@chicago.bbb.org.
Want to share your BBB Love Story?
Please click
here to view the BBB Love Letters.
Want to Compliment a business?
Please click
here to fill out our online compliment form.
Attempting to file a complaint?
Please click
here to utilize our online complaint system.
Searching for a Business Relations Representative? Please click
here.
If you do not see the name of the BBB rep, please dial our main number of 312-832-0500.
(Note - Below list is sorted in alpha order by last name)
Lillian Allen - Dispute Resolution Specialist, Financial Services
Steve J. Bernas - President/CEO
Roxanne Calibraro - Director, ADR Division
Nina Castle - Manager of the Charitable Solicitation Program
Maria deCourtenay - Director of Operations
Dori R. Fulks - Assistant Manager, IT Services
Jorge Garcia - Manager of Investigations
Jeannette Hernandez - Assistant Manager, Accredited Business Review
Dennis Horton - Director-Rockford BBB
Tom Joyce - Vice President of Marketing & Public Relations
Diana Mendez - Assistant Manager, Home/Transportation Services
Jon Overton - Assistant Manager; Automotive Advertising Review
Eric Pinto - Vice President of Business Relations
Sarah Riggins - Dispute Resolution Specialist, Personal Services
Joseph Rowan - Digital Media Manager
Kristen Smith - Ad Review Specialist
Nita Virghes - Assistant Manager, Direct Retail Services