Attention:
Questions regarding your BBB Rating?
Plese click
here to contact our BBB.
Want to share your BBB Love Story?
Please click
here to view the BBB Love Letters.
Want to Compliment a business?
Please click
here to fill out our online compliment form.
Attempting to file a complaint?
Please click
here to utilize our online complaint system.
Searching for a Business Relations Representative? Please click
here.
If you do not see the name of the BBB rep, please dial our main number of 312-832-0500.
(Note - Below list is sorted in alpha order by last name)
Lillian Allen - Dispute Resolution Specialist, Personal Services
Bill Baksin - 312-265-9617 - Digital Marketing Specialist
Steve J. Bernas - 312.245.2514 - President/CEO
Roxanne Calibraro - Director, ADR Division
Nina Castle - Manager of the Charitable Solicitation Program
Maria deCourtenay - 312.245.2647 - Director of Operations
Dale Drenthe - 708-671-0299 - Asst. Director
Dori R. Fulks - Assistant Manager, IT Services
Jorge Garcia - Manager of Investigations
Lucille Garcia - Dispute Resolution Specialist, Financial Services
Jeannette Hernandez - Assistant Manager, Accredited Business Review
Dennis Horton - Director-Rockford BBB
Tom Joyce - Vice President of Marketing & Public Relations
Diana Mendez - Assistant Manager, Home/Transportation Services
Barbara Lucas - Manager of Business Relations
Heather Newcomb - Assistant Manager, Accredited Business Review
Jon Overton - Assistant Manager; Automotive Advertising Review
Eric Pinto - Vice President of Business Relations
Sarah Riggins - Dispute Resolution Specialist, Personal Services
Joseph Rowan - Digital Media Manager
Kristen Smith - Ad Review Specialist
Agnes Sutor - Assistant Director
Nita Virghes - Assistant Manager, Direct Retail Services
