http://chicago.bbb.org/WWWRoot//SitePage.aspx?site=46&id=a824b759-3137-43b5-aedf-a38056bcce73&debug=False 10 Tue, 18 Jun 2013 05:00:00 GMT Renting a car can be a big expense for consumers. The Better Business Bureau serving Chicago and Northern Illinois (BBB) can help consumers manage high car rental costs by providing potential renters with information to help them get the most value for their money. http://chicago.bbb.org/article/better-business-bureau-complaints-for-auto-renting-companies-are-up-75-from-last-year-42534 Tue, 11 Jun 2013 05:00:00 GMT CHICAGO, IL – June 11, 2013 – The Better Business Bureau serving Chicago and Northern Illinois (BBB) alerts fans purchasing tickets to the upcoming Blackhawks Stanley Cup playoff series to be cautious when buying tickets online. http://chicago.bbb.org/article/use-caution-when-buying-blackhawks-playoff-tickets-says-better-business-bureau-42394 Wed, 29 May 2013 05:00:00 GMT CHICAGO, IL – May 29, 2013 – ATM card skimming is an ongoing problem. Thankfully, few crimes are on the scale of the recent theft of $45 million from ATM machines in 26 countries, accomplished through hacking and deletion of withdrawal limits. However, there are more and more smaller scale ATM scams impacting consumers virtually every day. These may range from hacking into financial systems to installing false card reading devices at point-of-sale terminals. http://chicago.bbb.org/article/better-business-bureau-advises-atm-skimming-and-other-card-scams-cost-consumers-42138 Tue, 07 Aug 2012 05:00:00 GMT CHICAGO, IL - August 7, 2012 - The Better Business Bureau serving Chicago and Northern Illinois is fielding an increasing number of complaints about investment scams involving purchasing Iraqi Dinars. http://chicago.bbb.org/article/with-inquiries-up-over-300-the-better-business-bureau-warns-about-iraqi-dinar-scams-36233 Tue, 17 Jul 2012 05:00:00 GMT CHICAGO, IL- July 17, 2012 - A tried and true way to save money in a tough economy is coupons. However, because of the Internet, a savvy consumer no longer has to wield a pair of scissors in order to reap rewards. With the popularity of online coupons on the rise, the Better Business Bureau serving Chicago and Northern Illinois (BBB) offers advice for identifying deals and avoiding deceptive offers. http://chicago.bbb.org/article/better-business-bureau-money-saving-advice-tips-for-using-online-coupons-35699 Tue, 29 May 2012 05:00:00 GMT CHICAGO, IL – May 29, 2012 - Summer is a popular time for weddings. However, even before the ceremony, the couple should take time to sit down and get serious about finances. Newlyweds need to take control of their finances, advises the Better Business Bureau serving Chicago and northern Illinois (BBB), or else the walk down the aisle will only lead to a rocky financial future. http://chicago.bbb.org/article/discussing-financial-issues-should-be-essential-step-in-wedding-plans-34521 Thu, 10 May 2012 05:00:00 GMT - Memorial Day is a time to honor those who died in service to our country. Sadly, it has also become a key opportunity for scammers to target those who are currently serving or have served their nation, especially elderly veterans. The Better Business Bureau serving Chicago and Northern Illinois (BBB) urges military members and supporters to lookout for scam deals and disreputable charities. http://chicago.bbb.org/article/better-business-bureau-warns-of-memorial-day-scams-targeting-military-families-and-supporters-34230 Tue, 06 Mar 2012 06:00:00 GMT Attorney General Lisa Madigan today joined with the Federal Trade Commission, Chicago Better Business Bureau and consumer advocates to warn Illinoisans about a scam known as phone bill ‘cramming’ that has hit hundreds of thousands of consumers and businesses with bogus charges on their phone bills. http://chicago.bbb.org/article/madigan-ftc-bbb-and-advocates-warn-consumers-to-phone-bill-scam-33071 Tue, 07 Feb 2012 06:00:00 GMT CHICAGO, IL – February 7, 2012 – In a month long website survey conducted by the Better Business Bureau serving Chicago and northern Illinois (BBB) consumers say, this year, they will spend money on home improvements and making major purchases for their homes. http://chicago.bbb.org/article/home-is-where-the-money-goes-shows-better-business-bureau-consumer-survey--32485 Thu, 02 Feb 2012 06:00:00 GMT Distressed consumers, worried about paying bills or buying food for their families, are turning to payday loans for fast cash. While many borrowers believe they can pay off the loans quickly, the Better Business Bureau serving Chicago and northern Illinois (BBB) warns payday loans may have long-lasting and devastating effects. http://chicago.bbb.org/article/better-business-bureau-advice-avoid-payday-loans-32356 Thu, 26 Jan 2012 06:00:00 GMT CHICAGO, IL - January 26, 2012- Each New Year millions of people crowd into gyms armed with willpower and personal goals toward healthier, more active lifestyles. While it’s exciting to gear up towards a goal, it’s also important to treat this decision like any other major purchase. If you’re pledging to lose some pounds this year by joining a gym, the Better Business Bureau (BBB) provides ten questions to ask before signing on the dotted line. http://chicago.bbb.org/article/the-better-business-bureau-advises-lose-weight-not-money-32213 Mon, 16 Jan 2012 06:00:00 GMT Steve Bernas, president and CEO of your Better Business Bureau, participated in a news conference today (Wednesday, January 11) called by Illinois Attorney General Lisa Madigan announcing the attorney general's Top 10 list of consumer complaints for 2011. In particular, Madigan detailed complaints about abusive and illegal debt collection practices. To combat this trend, Madigan announced action against a Chicago-area debt collector. Bernas detailed complaints to the BBB against the debt collector. He also described action consumers can take to help avoid debt collection issues, and how to complain about abusive debt collection practices. The official press release from Attorney General Lisa Madigan's office follows. bernas and madigan January 11, 2012 MADIGAN: 2011 CONSUMER COMPLAINTS SHOW DEBT COLLECTORS USING ILLEGAL, ABUSIVE TACTICS Chicago - Attorney General Lisa Madigan today released her list of the top 10 consumer complaints fo http://chicago.bbb.org/article/steve-bernas-and-lisa-madigan-criticize-abusive-illegal-debt-collection-practices-----31945 Thu, 15 Dec 2011 06:00:00 GMT Selecting a credit card processing service is a very important decision for a business and can be a vital component to the overall success of the business. The Better Business Bureau (BBB) has seen a 42% rise in complaints against credit card processing services and advises business owners to do their homework before choosing a merchant processor. http://chicago.bbb.org/article/42-jump-in-complaints-against-credit-card-processing-companies-prompts-concern-from-the-better-business-bureau-31399 Tue, 13 Dec 2011 06:00:00 GMT With every holiday, millions of dollars and items are donated to worthy causes, and now more than ever charities need the support of donors. The Better Business Bureau serving Chicago and Northern Illinois (BBB) offers guidelines and common mistakes to avoid while making charitable donations this holiday season. http://chicago.bbb.org/article/the-better-business-bureau-offers-advice-for-making-smart-charitable-donations-this-holiday-season-31340 Thu, 08 Dec 2011 06:00:00 GMT More than 60 domain names are registered in the name of Santa Claus, offering children a wide range of opportunities to email St. Nick. Sadly, some of the websites aren’t always so trustworthy and can potentially be a dangerous way to share personal information. The Better Business Bureau (BBB) is advising parents to do their homework before letting their child write to Santa this holiday season. http://chicago.bbb.org/article/better-business-bureau-warning-beware-of-fraudulent-dear-santa-websites--31271 Tue, 22 Nov 2011 06:00:00 GMT As temperatures drop, sitting by a toasty fire becomes more appealing. Consumers looking to have their chimneys cleaned in preparation for the winter season need to be diligent when researching companies to do the job. The Better Business Bureau (BBB) advises consumers to know which businesses to trust and which to avoid so that their hard earned dollars don’t go up in smoke. http://chicago.bbb.org/article/better-business-bureau-says-dont-get-smoked-by-a-bad-chimney-sweep--30841 Thu, 27 Oct 2011 05:00:00 GMT Many consumers have reported being hit by an email scam this morning, appearing to be from StubHub (it isn’t) saying it is charging consumer’s credit cards in excess of $2,700 to pay for tickets to a boxing match in Las Vegas, Nevada. The Better Business Bureau (BBB) warns anyone with a StubHub account (and even some who don’t) to use caution with their email accounts. http://chicago.bbb.org/article/warning-stubhub-email-scam-making-way-around-the-internet-30278 Thu, 20 Oct 2011 05:00:00 GMT October is the season for ghosts, goblins and ghouls. Unfortunately, they’re not all as friendly as Casper nor are they neighborhood kids ringing your doorbell in search of treats. Instead, you need to be on the alert for those playing tricks on you while you’re doing business or shopping online. The Better Business Bureau serving Chicago and northern Illinois (BBB) urges consumers to inspect online solicitations with the same attention as candy collected from Halloween. http://chicago.bbb.org/article/-dont-let-online-goblins-play-tricks-on-you-30144 Wed, 19 Oct 2011 05:00:00 GMT The cool autumn weather has arrived and, for many people, now is the ideal time to have their furnace serviced or upgraded before the busy winter season starts. The Better Business Bureau (BBB) warns the public to be cautious about misleading heating contractors who may use scare tactics to convince homeowners to buy a new furnace or authorize expensive, but unneeded, repairs to their existing heating system. http://chicago.bbb.org/article/better-business-bureau-warns-beware-of-heating-contractors-offering-fake-furnace-fixes-30125 Wed, 28 Sep 2011 05:00:00 GMT The Better Business Bureau serving Chicago and northern Illinois (BBB) is warning consumers and business owners to avoid loan companies that require or request money upfront to pay service charges for a loan. Charging an advance fee for a loan is a scam that takes money from individuals or businesses that, many times, do not have extra money to lose. http://chicago.bbb.org/article/always-avoid-fraudulent-lenders-who-demand-advance-fees-says-the-better-business-bureau--29712 Thu, 22 Sep 2011 05:00:00 GMT The Better Business Bureau serving Chicago and northern Illinois (BBB) is advising consumers to avoid identity theft by taking non-essential items out of their wallets. Losing your wallet and money is not only a hassle; it can also lead to serious identity theft issues if you do not take precautionary steps. In 2010, more than 9.9 million American’s were victims of identity theft, a crime that costs roughly $5 billion. http://chicago.bbb.org/article/-better-business-bureau-says-a-lost-wallet-could-mean-a-stolen-identity-29629 Tue, 20 Sep 2011 05:00:00 GMT A new mobile application for Apple iPhone users, BBB Search, allows Business Reviews and other information from the Better Business Bureau (BBB) to be available on the go. http://chicago.bbb.org/article/new-better-business-bureau-search-app-allows-business-reviews-to-be-accessed-easier-faster-by-iphone-users-29564 Tue, 13 Sep 2011 05:00:00 GMT Card skimming is becoming a common problem. Before getting money out at the ATM or filling up your gas tank, the Better Business Bureau serving Chicago and northern Illinois (BBB) advises consumers to take a minute to inspect the machine before swiping a credit or debit card. http://chicago.bbb.org/article/better-business-bureau-warns-consumers-of-atm-scams--29472 Thu, 01 Sep 2011 05:00:00 GMT With Labor Day weekend upon us, and millions of drivers taking to the road, the Better Business Bureau (BBB) advises drivers to practice safe driving to avoid potential accidents. http://chicago.bbb.org/article/labor-day-travel-tips-from-the-better-business-bureau--29276 Thu, 25 Aug 2011 05:00:00 GMT Fraudulent online vehicle sales is the latest scams that the Better Business Bureau serving Chicago and northern Illinois (BBB) is warning consumers about. In this fraud, scammers attempt to sell vehicles they do not own. They make the offers attention grabbing and attractive by advertising vehicles at prices below book value. Often the reason for the supposed-bargain price is the need to sell the vehicle because of a quick move for work or military deployment. http://chicago.bbb.org/article/better-business-bureau-warns-online-car-shoppers-to-be-wary-of-fraudulent-sales-29120 Tue, 16 Aug 2011 05:00:00 GMT As students across the state are on their way back to school, many of them will carry cell phones, iPads, iPods, laptops and other electronic devices everywhere from their dorms to their cars and their classrooms. The Better Business Bureau (BBB) reminds students and their parents to talk about ways to keep electronics and personal information out of the wrong hands. http://chicago.bbb.org/article/electronics-vulnerable-to-theft-on-school-campuses-28935 Wed, 10 Aug 2011 05:00:00 GMT The Better Business Bureau serving Chicago and northern Illinois (BBB) is warning consumers to beware of websites and businesses claiming to provide assistance with immigration services. The BBB recently became aware of an increase in operations claiming to provide passport, citizenship and immigration services, in particular the website www.usaimmigrationsupport.com http://chicago.bbb.org/article/bbb-warns-consumers-of-businesses-misrepresenting-themselves-as-government-agencies-charging-for-free-services-28831 Tue, 12 Jul 2011 05:00:00 GMT With today’s technology, cell phone users can surf the web, receive emails and watch movies on their smart phones. When traveling abroad, many users fail to recognize their data plan is constantly in use, even when they think their phone isn't. http://chicago.bbb.org/article/better-business-bureau-warns-vacationers-to-beware-of-cell-phone-charges-while-abroad-28296 Tue, 21 Jun 2011 05:00:00 GMT The Better Business Bureau serving Chicago and northern Illinois (BBB) is warning individuals to beware of companies marketing extended auto warranty protection services. http://chicago.bbb.org/article/bbb-study-shows-millions-lost-on-vehicle-service-contracts-27977 Fri, 17 Jun 2011 05:00:00 GMT After the initial shock of a car accident, people often find themselves facing stress and confusion over how to get damage fixed. The Better Business Bureau (BBB) suggests drivers know the proper way to handle towing and repair claims after an accident. http://chicago.bbb.org/article/bbb-advises-dont-let-stress-and-confusion-from-an-auto-accident-add-more-expenses-27940 Fri, 10 Jun 2011 05:00:00 GMT Homeowners and businesses who are trying to recover from flood damage due to the recent rains should beware so that they do not become victims a second time. http://chicago.bbb.org/article/better-business-bureau-alert-flood-victims-beware-27848 Mon, 06 Jun 2011 05:00:00 GMT Summer is a popular time for weddings, but as brides prepare for their big day, the Better Business Bureau advises future brides to proceed with caution when making arrangements. http://chicago.bbb.org/article/better-business-bureau-complaints-against-wedding-service-providers-jump-43-27748 Thu, 26 May 2011 05:00:00 GMT The month of May starts the busiest time of the year for changing residences. As people look to the Internet to update their street addresses, rather than visit a local post office, the Better Business Bureau (BBB) warns consumers of an online scam involving websites claiming to change your address and charging a hefty fee to do so. http://chicago.bbb.org/article/fake-online-address-change-websites-steal-money-from-residents-who-move-warns-bbb-27550 Tue, 24 May 2011 05:00:00 GMT Many consumers are beginning to plan summer vacation getaways and may fail to factor in the uncertainties that come with flying, such as unpredictable weather, aviation system issues, and maintenance or crew problems. The Better Business Bureau (BBB) advises vacationers to plan ahead when traveling this summer to ensure safety and timeliness. http://chicago.bbb.org/article/with-25-of-flights-departing-late-the-bbb-issues-tips-to-ensure-safe-and-timely-travel-27551 Wed, 18 May 2011 05:00:00 GMT Spring cleaning is a good time to rid your home of the clutter and paperwork you have accumulated over the past year. However, when it comes to reviewing your financial records, knowing what to keep, what to discard and when is very important. http://chicago.bbb.org/article/better-business-bureau-suggests-what-paperwork-to-keep-when-spring-cleaning-27398 Tue, 10 May 2011 05:00:00 GMT Protecting your identity is important and with free Wi-Fi nearly everywhere, many consumers don’t realize the danger that comes with its use. Better Business Bureau (BBB) urges consumers to think ahead before surfing the Web on a Wi-Fi hotspot. http://chicago.bbb.org/article/free-wi-fi-better-business-bureau-advises-surf-but-with-caution--27222 Thu, 05 May 2011 05:00:00 GMT In the aftermath of the death of Osama Bin Laden this past weekend, the Better Business Bureau (BBB) warns consumers to watch out for a growing number of cyber-scams that have popped up online. http://chicago.bbb.org/article/better-business-bureau-alert-online-scams-proliferate-with-news-of-osama-bin-ladens-death-27144 Wed, 04 May 2011 05:00:00 GMT Ordering Mother’s Day flower arrangements leads to one of the busiest holidays for florists. It also is an occasion when consumers expect orders to be delivered exactly as promised. The Better Business Bureau (BBB) offers tips to those sending gifts this Mother’s Day to help keep both mothers and wallets happy. http://chicago.bbb.org/article/bbb-tips-to-ensure-mom-gets-her-flowers-for-mothers-day-as-complaints-rise-60-27070 Wed, 27 Apr 2011 05:00:00 GMT Offers to help consumers out of debt are extremely tempting in troubling economic times. The Better Business Bureau (BBB) advises consumers to know the differences among the heavily promoted action plans, including debt negotiation, debt settlement and debt elimination. Without understanding the differences, consumers could end up making their financial situation worse, warns the BBB. http://chicago.bbb.org/article/bbb-alerts-heavily-promoted-debt-action-plans-may-sink-consumers-instead-of-helping-them-stay-afloat--26930 Thu, 21 Apr 2011 05:00:00 GMT Warmer weather and sunny skies combined with higher electric rates are causing some people to consider green solutions to their economic problems. Solar energy is one option for long-term cost savings. However, a homeowner must do the homework to make sure solar energy power is a practical and money-saving alternative, not just an idealistic choice. http://chicago.bbb.org/article/bright-solar-energy-promises-should-not-blind-consumers-to-contractor-scams-26842 Thu, 14 Apr 2011 05:00:00 GMT The Better Business Bureau (BBB) is warning consumers to be wary of free trial offers for e-cigarettes. As with any trial offer, consumers need to read the fine print before sampling a product advertised or it may cost shoppers more than they bargained for in the long run. http://chicago.bbb.org/article/bbb-alerts-e-cigarette-promotions-can-burn-consumers-26721 Thu, 31 Mar 2011 05:00:00 GMT Jason Roberts, Vice President and General Manager of Advantage Chevrolet, has been elected to a one-year position as a member of the Board of Directors with the Better Business Bureau of Chicago and Northern Illinois. http://chicago.bbb.org/article/jason-roberts-elected-to-better-business-bureau--26458 Tue, 08 Mar 2011 06:00:00 GMT Going green could save your company money, and may have a lasting impact on how your customers perceive your products and services. If you’re looking to get a reputational boost from your dedication to the environment, the Better Business Bureau (BBB) recommends sticking to the truth and not exaggerating your company’s impact. http://chicago.bbb.org/article/successfully-promote-your-companys-greener-side-25865 Thu, 03 Mar 2011 06:00:00 GMT Consumer protection information and brochures will be among the free items available from the Better Business Bureau serving Chicago and Northern Illinois (BBB) from 8:30AM to 3:00PM on March 10, 2011, in the lobby of the James R. Thompson Center, 100 W. Randolph St. in Chicago, as the BBB joins federal, state, and local government agencies and national consumer advocacy organizations in the 13th annual National Consumer Protection Week (NCPW), March 6-12, 2011. http://chicago.bbb.org/article/better-business-bureau-offers-free-information-during-the-13th-annual-national-consumer-protection-week-25780 Tue, 22 Feb 2011 06:00:00 GMT Cook County Sheriff Tom Dart will be the featured speaker at the 84th Annual Dinner Meeting of the Better Business Bureau serving Chicago & Northern Illinois (BBB) on Tuesday, March 1 at the Hilton Chicago Hotel. http://chicago.bbb.org/article/cook-county-sheriff-tom-dart-to-highlight-better-business-bureau-84th-annual-dinner-on-march-1-25591 Thu, 17 Feb 2011 06:00:00 GMT Millions of people depend on grants and scholarships to pay for college. Navigating the process of applying for financial aid can be confusing and some companies claim they can help, but only end up providing information and assistance the student can already get free elsewhere. The Better Business Bureau (BBB) recommends doing your research before paying a company to find financial aid for college. http://chicago.bbb.org/article/get-free-advice-on-scholarships-for-college-25543 Tue, 15 Feb 2011 06:00:00 GMT The Better Business Bureau (BBB) serving Chicago and Northern Illinois is warning consumers who are considering using a company operating as Shipping Express Philippines, 5009 N. Tripp Ave. in Chicago. A review of consumer complaints filed shows a pattern of consumer allegations. Since August 11, 2010 - 33 complaints have been filed against this company and 17 of those complaints are currently pending. http://chicago.bbb.org/article/better-business-bureau-alert-philippines-shipping-concern-25464 Tue, 08 Feb 2011 06:00:00 GMT When it comes to matters of the heart, consumers should beware that what may lie ahead could be heartache of a different sort. For those searching for love on dating services this Valentines Day, the Better Business Bureau advises reading contracts to fully understand the scope and limitations of any agreement prior to signing and paying for services. http://chicago.bbb.org/article/better-business-bureau-says-love-seekers-on-the-rise-25337 Mon, 31 Jan 2011 06:00:00 GMT For florists Valentine’s Day means big bucks. It is a bigger holiday than Mothers Day, Easter, and Christmas; which makes it their busiest day of the year. For consumers it means be careful. http://chicago.bbb.org/article/better-business-bureau-warns-this-valentines-day-express-yourself-with-care-complaints-against-florist-up-61-25145 Thu, 27 Jan 2011 06:00:00 GMT The Better Business Bureau (BBB) serving Chicago and Northern Illinois reports a 51-percent increase in the number of people contacting the BBB in 2010, topping 13 million people. http://chicago.bbb.org/article/better-business-bureau-sees-major-spike-in-consumer-contacts-25062 Wed, 26 Jan 2011 06:00:00 GMT The Better Business Bureau system has uncovered scammers in the air duct cleaning business. A rescheduled segment will air on NBC's Dateline on Sunday, January 30th at 7pm. This national feature demonstrates how the BBB is working to protect consumers and ethical businesses everyday. Michele Mason of the BBB Huntsville will be featured on NBC Dateline this Sunday talking about air duct scammers. http://chicago.bbb.org/article/this-sunday-bbb-and-dateline-warn-against-air-duct-scams-25037 Mon, 17 Jan 2011 06:00:00 GMT The Better Business Bureau serving Chicago and Northern Illinois alerts fans purchasing tickets to the upcoming Chicago Bears-Green Bay Packers NFC championship game on Sunday to be cautious when buying tickets online. http://chicago.bbb.org/article/better-business-bureau-cautions-play-safe-buying-bearspackers-championship-tickets-24883 Thu, 13 Jan 2011 06:00:00 GMT Losing weight is one of the most common New Year’s resolutions after the gluttony of the holiday season. If you’re pledging to lose some pounds this year by joining a gym, the Better Business Bureau recommends asking ten questions before signing on the dotted line. http://chicago.bbb.org/article/better-business-bureau-warns-shedding-pounds-can-cost-you-24841 Tue, 11 Jan 2011 06:00:00 GMT Consumers across the United States are alleging that National Dealers Warranty, Inc, a Missouri based Auto Service Contract company, pressured them into buying expensive and unnecessary vehicle service contracts from which they received little or no benefit. The Better Business Bureau (BBB) advises customers to remain extremely skeptical of any company marketing similar after-market contracts. http://chicago.bbb.org/article/better-business-bureau-alerts-consumers-about-extended-auto-warranties-24762 Thu, 06 Jan 2011 06:00:00 GMT Year after year, people look for ways to save money on heating their homes. The Better Business Bureau (BBB) serving Chicago and Northern Illinois is offering a checklist for homeowners to safely prepare their homes during the winter months and perhaps save a few dollars in the process. http://chicago.bbb.org/article/better-business-bureau-checklist-for-winterizing-your-home-24684 Tue, 04 Jan 2011 06:00:00 GMT Scammers in 2010 continued to prey on people's difficult economic conditions and concerns about the general economy as well as follow the financial misfortunes of individuals, according to the Better Business Bureau's (BBB) summary of dishonest business dealings for the past year. http://chicago.bbb.org/article/bbb-identifies-scam-employment-opportunities-rip-offs-as-heading-the-top-ten-list-for-2010-24577 Mon, 27 Dec 2010 06:00:00 GMT As shoppers check off the final names on their Christmas shopping lists, the Better Business Bureau (BBB) reminds consumers to know their return rights before making any purchase. http://chicago.bbb.org/article/bbb-tips-for-hassle-free-holiday-returns-24466 Thu, 23 Dec 2010 06:00:00 GMT As much as pet owners may want to take their furry or feathered friends with them wherever they go over the holidays, sometimes they cannot come along and finding a trustworthy kennel or pet care service is paramount. The Better Business Bureau (BBB) has created a checklist to help pet owners choose a safe and reliable home-away-from-home for their pets. http://chicago.bbb.org/article/finding-a-trustworthy-kennel-to-board-your-pets-for-the-holidays-24446 Tue, 14 Dec 2010 06:00:00 GMT The Holidays are a time of cheer, but they can also be a time for battling traffic from bad weather all the way to Grandma’s house. Staying safe should be a top priority for all travelers and the Better Business Bureau (BBB) recommends taking a few precautions when hitting the road this holiday. http://chicago.bbb.org/article/five-tips-for-staying-safe-on-the-roads-over-the-holidays-24228 Wed, 08 Dec 2010 06:00:00 GMT The Better Business Bureau (BBB) is alerting veterans about a potentially dangerous email being circulated by someone claiming to be an attorney with the U.S. Department of Veterans Affairs (VA). http://chicago.bbb.org/article/better-business-bureau-warns-veterans-of-fake-email-scam-24106 Tue, 23 Nov 2010 06:00:00 GMT Unless you’re among a select group of people, sitting down and creating a budget does not sound like very much holiday fun. Nevertheless, in tough economic times, the Better Business Bureau recommends mapping out your spending in November to help ease the strain of a financial holiday hangover in January. http://chicago.bbb.org/article/four-steps-to-create-and-keep-a-holiday-budget-23814 Thu, 18 Nov 2010 06:00:00 GMT Black Friday and Cyber Monday, the Friday and Monday after Thanksgiving, have become the most popular holiday shopping days of the year. Whether shopping at a brick and mortar store or online to avoid the crowds, buyers should be alert for scammers and hackers. http://chicago.bbb.org/article/black-friday-and-cyber-monday-tips-for-safe-shopping-23667 Mon, 15 Nov 2010 06:00:00 GMT The holidays are a happy time for food, family, and friendship, but they are also a time for fraud. Consumers can fall into any number of traps over the holiday season and become victim to identity thieves, hackers or deceptive merchants online. The Better Business Bureau (BBB) is warning holiday shoppers and donors to look out for five common scams this season. http://chicago.bbb.org/article/tis-the-season-for-holiday-scams-23549 Thu, 11 Nov 2010 06:00:00 GMT Sneaky little charges are making their way onto telephone bills and can go unnoticed for months. Victims of so-called “cramming” often face a tough battle to stop being billed every month and start getting their money back. In order to fight cramming, the Better Business Bureau recommends keeping a close eye on every bill and being extremely cautious when giving out personal information such as phone numbers. http://chicago.bbb.org/article/five-ways-to-fight-back-against-phone-bill-cramming-23501 Tue, 09 Nov 2010 06:00:00 GMT Job hunters may get an early present this year as retailers look to increase the number of hires during the holiday season. Competition for these jobs will likely be fierce, and the Better Business Bureau recommends applying early and taking steps to put your best foot forward. http://chicago.bbb.org/article/how-to-get-a-temporary-job-over-the-holidays-23408 Thu, 04 Nov 2010 05:00:00 GMT Even if you’re cautious about which ATMs you use, you can still become a victim of identity thieves who place seamless devices on machines to steal debit or credit card information. ATM skimming is a growing problem and the Better Business Bureau recommends consumers take a few steps to protect themselves from becoming a victim. http://chicago.bbb.org/article/avoid-becoming-a-victim-of-atm-skimming--23267 Fri, 29 Oct 2010 05:00:00 GMT The Better Business Bureau of Chicago & Northern Illinois (BBB) announces the 2011 winners of the fourteenth annual Torch Award for Marketplace Ethics, which spotlights companies that exemplify ethical business practices. This awards luncheon ceremony will be hosted at the Holiday Inn Mart Plaza in Chicago on Thursday, December 2nd. Winning awards will be presented to: Sears Holding Corporation; Wilton Brands Inc.; Itasca Bank & Trust Co.; Imagetec L.P.; Cray Kaiser LTD; Music by Design, LTD and John Baethke & Son Plumbing, Inc. Honorable Mentions will be awarded to: Bridgestone Retail Operations, LLC; Empire Today, LLC; Access One, Inc. and Mega Home Improvement. http://chicago.bbb.org/article/bbb-announces-torch-award-winners-for-marketplace-ethics-23102 Mon, 25 Oct 2010 05:00:00 GMT As Halloween weekend approaches, children and adults alike continue to search for and complete the perfect costume. Whether scary or silly, it’s important to do business with companies you can trust to guarantee treats instead of tricks. The Better Business Bureau offers tips to consumers to avoid being haunted by scammers. http://chicago.bbb.org/article/dont-let-halloween-shopping-turn-scary-22999 Tue, 19 Oct 2010 05:00:00 GMT Not satisfied with the comforts of home, bedbugs are migrating to public places like movie theaters and retail stores and then hitching rides on unsuspecting consumers. Not only are bedbugs a growing problem, they are also a hard problem to get rid of. The Better Business Bureau recommends doing your research to find a pest control company you can trust to get the job done efficiently. http://chicago.bbb.org/article/bed-bugs-moving-to-public-locations-22902 Wed, 13 Oct 2010 05:00:00 GMT Modeling opportunities can be very enticing for fresh-faced individuals. Whether interested in a modeling career, looking to make a few extra bucks or think your child might have a future in acting or modeling, be on the lookout for scammers. The Better Business Bureau warns that some modeling agencies are just trying to make a fast buck and don’t deliver on promises of fame and fortune. http://chicago.bbb.org/article/be-both-brainy-and-beautifuldont-be-taken-advantage-by-modeling-scams-22810 Wed, 06 Oct 2010 05:00:00 GMT October is National Breast Cancer Awareness Month (NBCAM) and many national and local businesses are marketing pink ribbon products and services to support a cure for breast cancer. The Better Business Bureau (BBB) advises those consumers considering supporting the cause to research donation claims before making a purchase. http://chicago.bbb.org/article/breast-cancer-donation-check-with-the-better-business-bureau-before-going-pink-22652 Wed, 29 Sep 2010 05:00:00 GMT With fewer people buying homes in the current market and more people renting it is no surprise that scammers are targeting renters more frequently. The Better Business Bureau urges consumers to be wary when looking through classified rental listings online. http://chicago.bbb.org/article/avoid-getting-scammed-when-looking-to-rent-22466 Tue, 21 Sep 2010 05:00:00 GMT With the excitement during football, hockey and basketball season, many fans take to the internet to find tickets and deals to cheer on their favorite teams. However, the Better Business Bureau warns sports fans to use caution to avoid scammers who are ready to make them a loser. http://chicago.bbb.org/article/when-sports-gets-exciting-ticket-scams-begin-to-surface-22319 Wed, 25 Aug 2010 05:00:00 GMT Fraud targeting senior citizens by scammers is an ongoing concern. The Better Business Bureau encourages families to keep the lines of communication open with their elders regarding finances and to recognize some common cons aimed at senior citizens. http://chicago.bbb.org/article/bbb-warns-against-five-scams-targeting-senior-citizens-21831 Tue, 17 Aug 2010 05:00:00 GMT Ads on TV may promise to modify car loans and prevent a visit from the repo man, but some companies fail to carry through on their promises. The Better Business Bureau recommends that cash-strapped consumers save their money by trying to work out a deal with the lender directly before paying out hundreds in upfront fees to a loan modification company. http://chicago.bbb.org/article/beware-of-deceptive-auto-loan-modification-offers-21656 Mon, 09 Aug 2010 05:00:00 GMT In the past three years, more than 53,000 customers nationally have complained to the Better Business Bureau about satellite TV providers, with 39,000 of those complaints filed against DirecTV and 13,000 filed against Dish Network. Many complaints stem from fees and terms outlined in the customer agreement and the BBB recommends that TV viewers planning to make the switch to satellite read the fine print closely. http://chicago.bbb.org/article/the-better-business-bureau-sees-patterns-in-satellite-tv-complaints-21494 Wed, 28 Jul 2010 05:00:00 GMT With more than 500 million active users in July 2010, Facebook has become the most used social network by worldwide active users. However, messages and wall posts from your “friends” may contain hidden scams promoting diet supplements or other pricey products. The Better Business Bureau warns consumers to use caution with these messages before friends become scammers. http://chicago.bbb.org/article/facebook-messages-may-lead-to-scams-21129 Fri, 23 Jul 2010 05:00:00 GMT Work-at-home scams rise and fall along with the economy. Unfortunately, with many people out of work, this type of activity is widespread and may take advantage of those least able to afford any loss of money. The Better Business Bureau offers those looking for new employment opportunities some tips so that they don’t get burned in the job hunting process. http://chicago.bbb.org/article/work-at-home-scams-arrive-to-take-advantage-of-the-unemployed--21046 Thu, 15 Jul 2010 05:00:00 GMT Jerry Lott, Director of Customer Affairs, Government Relations and Quality for Bridgestone Retail Operations, LLC (BSRO), has been elected to the Board of Directors of the Better Business Bureau serving Chicago and Northern Illinois. http://chicago.bbb.org/article/jerry-lott-of-bridgestone-retail-operations-elected-to-the-better-business-bureau-board-of-directors--20847 Wed, 14 Jul 2010 05:00:00 GMT Summer is the most popular time for weddings; however, even before the ceremony, couples should take time to sit down and get serious about money. The Better Business Bureau advises newlyweds to take control of their finances or the walk down the aisle may lead to a rocky financial future. http://chicago.bbb.org/article/the-better-business-bureau-offers-newlyweds-money-management-advice-20820 Mon, 12 Jul 2010 05:00:00 GMT Greg Hoover, Chief Executive Officer of Bekins Van Lines, has been elected to the Board of Directors of the Better Business Bureau serving Chicago and Northern Illinois. Hoover joined Bekins in September, 2009, with the company’s recapitalization and restructuring, and has been charged by Bekins’ new board with redefining the strategic course for the country’s oldest van line. http://chicago.bbb.org/article/greg-hoover-of-bekins-van-lines-elected-to-the-better-business-bureau-board-of-directors--20755 Tue, 06 Jul 2010 05:00:00 GMT McDonald’s USA of Oak Brook, Ill., has joined the Better Business Bureau (BBB) as an Accredited Business, achieving an A+ rating for its proven record of trustworthiness and ethics in its customer-related business practices. http://chicago.bbb.org/article/mcdonalds-usa-achieves-better-business-bureaus-highest-rating-and-accredited-business-status-20641 Wed, 30 Jun 2010 05:00:00 GMT With severe storms recently hitting the Chicagoland area, homes and properties may have been damaged by wind, rain, hail or other storm debris. When seeking assistance to fix problems, the Better Business Bureau (BBB) advises consumer’s to use caution in selecting contractors to make repairs. http://chicago.bbb.org/article/contractors-ready-to-take-advantage-of-storm-victims-20547 Wed, 16 Jun 2010 05:00:00 GMT On Saturday, June 26, the Better Business Bureau serving Chicago and Northern Illinois, in conjunction with various government agencies, invites consumers and businesses to protect their identities by shredding unwanted personal, financial or confidential documents for FREE at the annual "Shred It and Forget It" Shredder Day at the United Center Parking Lot E, in Chicago, from 9AM-2PM. Electronics recycling also will be available. http://chicago.bbb.org/article/protect-your-identity-at-shred-it-and-forget-it-free-event-20240 Tue, 15 Jun 2010 05:00:00 GMT In the wake of any disaster many reach for their checkbooks to donate money and aid toward rescue organizations. The Better Business Bureau Wise Giving Alliance (WGA) cautions that the Gulf of Mexico oil spill is unlike previous disasters and offers specific advice to potential donors and volunteers. http://chicago.bbb.org/article/gulf-crisis-the-better-business-bureau-cautions-donors-and-volunteers-20207 Thu, 10 Jun 2010 05:00:00 GMT On Saturday, June 26, the Better Business Bureau serving Chicago and Northern Illinois, in conjunction with various government agencies, invites consumers and businesses to protect their identities by shredding unwanted personal, financial or confidential documents for FREE at the annual "Shred It and Forget It" Shredder Day at the United Center Parking Lot E, in Chicago, from 9AM-2PM. Electronics recycling also will be available. http://chicago.bbb.org/article/protect-your-identity-at-shred-it-and-forget-it-free-event-20080 Tue, 08 Jun 2010 05:00:00 GMT Falling victim to a fraudulent investment scheme can mean losing anywhere from a few hundred dollars to your life savings. While many people may not see the harm in sitting through an investment seminar, the Better Business Bureau recommends researching the investment company first, rather than running the risk of becoming a fraud victim over a free lunch. http://chicago.bbb.org/article/free-lunch-offer-from-investment-scammers-not-appetizing-to-your-wallet-20025 Wed, 02 Jun 2010 05:00:00 GMT With summer fast approaching and shorts and T-shirts coming out of the closet many consumers are looking to shed winter weight at local gyms. The Better Business Bureau serving Chicago and Northern Illinois advises that those considering signing up for a health club read the fine print and research a company thoroughly before starting a workout regime. http://chicago.bbb.org/article/joining-a-gym-get-ripped-abs-not-ripped-off-19890 Fri, 28 May 2010 05:00:00 GMT Young adults are graduating college and may lack a basic knowledge in financial literacy. After countless hours studying, late nights, final exams and some parties, now it’s time for graduates to head out into the “real world”. The Better Business Bureau encourages these graduates to take initial steps toward a safe, bright financial future. http://chicago.bbb.org/article/how-to-avoid-5-common-and-expensive-financial-mistakes-19817 Mon, 24 May 2010 05:00:00 GMT Many high school and college graduates will be entering the work world as this school year comes to a close. Those that have not yet lined up a job are likely to use Internet resources to pursue job leads. The Better Business Bureau (BBB) serving Chicago and Northern Illinois cautions job seekers to avoid becoming targets for scam artists eager to take advantage of their inexperience. http://chicago.bbb.org/article/graduates-summer-job-seekers-often-targets-of-scams-that-steal-identities-trick-people-into-illegal-activities-19723 Tue, 18 May 2010 05:00:00 GMT Bad checks affect everyone in terms of higher consumer costs passed on to offset losses and tax increases resulting from demands on law enforcement and prosecution. The Better Business Bureau (BBB) serving Chicago and Northern Illinois is informing businesses about an announcement made by Cook County State’s Attorney Anita Alvarez about a special program to assist local merchants victimized by bad check losses. http://chicago.bbb.org/article/cook-county-states-attorney-and-the-better-business-bureau-alert-businesses-to-a-new-program-targeting-bad-check-writers-19612 Wed, 12 May 2010 05:00:00 GMT The Better Business Bureau (BBB) serving Chicago and Northern Illinois is warning consumers about Healthy Online Services, a company based in Savage, Minn., which sells weight loss supplements and other health products online. The company has an “F” rating with the BBB due to a nation-wide pattern of complaints involving billing and customer service issues. The BBB has received 207 customer complaints against the company in the past 12 months. http://chicago.bbb.org/article/the-better-business-bureau-gives-healthy-online-services-a-failing-grade--19489 Thu, 06 May 2010 05:00:00 GMT With the ongoing foreclosure crisis in the U.S., many scam artists have begun to prey on those in need and those desperate to save their homes. In light of this trend, the Better Business Bureau (BBB) advises anyone facing possible foreclosure to research their options and any businesses they deal with in the process. http://chicago.bbb.org/article/consumers-hoping-to-find-rescue-from-mortgageforeclosure-companies-may-need-to-be-saved-themselves-19393 Mon, 03 May 2010 05:00:00 GMT Following a few simple rules when looking for a mover will go a long way toward protecting you from becoming a victim of bad service or scams this summer, advises the Better Business Bureau (BBB) and the American Moving & Storage Association (AMSA). http://chicago.bbb.org/article/investigate-moving-companies-thoroughly-before-signing-any-contracts-19268 Tue, 27 Apr 2010 05:00:00 GMT Spring is here and while most people are happy to see the temperatures rising, flowers blooming and lawns greening, one aspect of spring that isn’t welcome is the door-to-door sales scam. Currently, the Chicago area seems to be the target of people selling magazines. For the past 12 months there have been 123 complaints, a 46 percent increase over the previous one-year period with 84 complaints in Northern Illinois. http://chicago.bbb.org/article/flowers-are-growing-so-are-door-to-door-scammers-19135 Fri, 23 Apr 2010 05:00:00 GMT George Olsen, president/CEO of Grants Appliances Electronics & More has been re-elected as Vice Chairman of the Board for the Better Business Bureau of Chicago and Northern Illinois. http://chicago.bbb.org/article/george-olsen-presidentceo-of-grants-appliances-electronics-and-more-reelected-vice-chair-of-the-better-business-bureau-19091 Thu, 22 Apr 2010 05:00:00 GMT Scam artists may begin to take advantage of the public’s lack of knowledge about President Obama’s health care program to convince unwary consumers to sign up for phony health insurance plans. http://chicago.bbb.org/article/watch-out-for-bogus-obamacare-health-insurance-being-sold-door-to-door-warns-the-better-business-bureau-19064 Mon, 19 Apr 2010 05:00:00 GMT Michael E. Stanczak, vice president – North Region for Lehigh Hanson, Chicago, Ill., has been re-elected as Secretary for the Better Business Bureau of Chicago and Northern Illinois. http://chicago.bbb.org/article/michael-stanczak-of-lehigh-hanson-reelected-secretary-of-the-better-business-bureau--18993 Fri, 16 Apr 2010 05:00:00 GMT The Better Business Bureau is warning businesses to beware of a new malicious e-mail that pretends to be from the Better Business Bureau about a complaint filed against the company. The e-mail first came to the BBB’s attention on April 12, 2010. http://chicago.bbb.org/article/better-business-bureau-warns-businesses-about-new-phishing-attack-beware-of-fake-complaint-reports--18974 Wed, 14 Apr 2010 05:00:00 GMT Charles A. Gavzer of Cataldo Family Enterprises, Schaumburg, Ill., has been elected Immediate Past Chair for the Better Business Bureau of Chicago and Northern Illinois. http://chicago.bbb.org/article/charles-a-gavzer-of-cataldo-family-enterprises-elected-immediate-past-chair-of-the-better-business-bureau--18924 Mon, 12 Apr 2010 05:00:00 GMT Jerry Cole, chairman and CEO of Waste Gasification Systems, Inc., Chicago, Ill., has been re-elected as Vice Chairman of the Board for the Better Business Bureau of Chicago and Northern Illinois. http://chicago.bbb.org/article/jerry-cole-chairman-and-ceo-of-waste-gasification-systems-inc-reelected-vice-chair-of-bbb-18840 Fri, 09 Apr 2010 05:00:00 GMT Janice Zimmermann, senior commercial relationship manager for Harris N.A. in Chicago, Ill., has been re-elected as Vice Chairman of the Board for the Better Business Bureau of Chicago and Northern Illinois. http://chicago.bbb.org/article/janice-zimmermann-senior-commercial-relationship-manager-for-harris-na-elected-vice-chair-of-bbb-18797 Thu, 08 Apr 2010 05:00:00 GMT As spring begins and the temperatures are on the rise the Better Business Bureau advises that potential customers of dating services should read contracts and fully understand the scope and limitations of the agreement prior to signing and paying for services. Many consumers who are looking for companionship have found a headache rather than a mate when they don’t read the paperwork prior to signing. http://chicago.bbb.org/article/complaints-of-heartache-to-better-business-bureau-about-dating-services-more-than-double-18790 Mon, 05 Apr 2010 05:00:00 GMT The continuing downturn in the economy means that many cash-strapped Americans are anxiously looking forward to receiving a tax refund check from the Government. During this tax season, the Better Business Bureau serving Chicago and Northern Illinois advises taxpayers to use caution when filing returns to avoid making common mistakes. http://chicago.bbb.org/article/better-business-bureau-advice-for-last-minute-tax-return-filers-18666 Fri, 02 Apr 2010 05:00:00 GMT Even before the iPad is released to the public, scammers are busy devising ways to take advantage of early adopters. The Better Business Bureau serving Chicago and Northern Illinois warns eager shoppers to stay away from online offers to become a “tester” just to get a free iPad. http://chicago.bbb.org/article/bbb-warns-that-ipad-scammers-are-already-at-work-18630 Wed, 31 Mar 2010 05:00:00 GMT Roy E. Spencer, president of Perma-Seal Basement Systems, located in Downers Grove, Ill., has been elected Chairman of the Board of the Better Business Bureau of Chicago and Northern Illinois. http://chicago.bbb.org/article/bbbs-new-chairman-is-roy-spencer-of-perma-seal-basement-systems-18523 Mon, 08 Mar 2010 06:00:00 GMT According to an annual report released today by Better Business Bureau, consumer complaints to the organization increased by 9.7 percent in 2009. Not only did BBB receive nearly 1 million complaints filed by disgruntled customers last year, consumers turned to the non-profit more than 65 million times for help researching businesses across North America. http://chicago.bbb.org/article/complaints-to-better-business-bureau-up-nearly-10-percent-in-2009-18072 Wed, 24 Feb 2010 06:00:00 GMT Bill Kurtis, well-known media personality, newsman and business owner, will be the featured speaker at the 83rd Annual Dinner Meeting of the Better Business Bureau serving Chicago & Northern Illinois (BBB) on Wednesday, March 10 at the Sheraton Chicago Hotel & Towers. http://chicago.bbb.org/article/bill-kurtis-to-highlight-bbb-83rd-annual-dinner-on-march-10-15447 Wed, 10 Feb 2010 06:00:00 GMT Spending for Valentine’s Day is expected to be down slightly from past years indicating shoppers buying gifts for wives, husbands, and significant others are balancing their expressions of love with their budget. Even with that reduced spending, knowing good deals from bad is important. http://chicago.bbb.org/article/valentines-day-spending-shows-love-on-a-budget-15208 Thu, 04 Feb 2010 06:00:00 GMT Most Americans will get assistance from a professional tax preparer or tax software when filing their taxes this year. The Better Business Bureau encourages taxpayers to use caution when selecting tax preparation help or they may get hit with headaches and mounting fines and fees if the return isn’t correct or filed late. http://chicago.bbb.org/article/tips-for-finding-a-trustworthy-tax-preparer-15104 Wed, 20 Jan 2010 06:00:00 GMT As a second earthquake hit Haiti this morning, relief efforts to the country continue to be of the utmost importance. As many Americans are looking for ways to help by donating to charity, they are being inundated with different organizations looking to help Haitians. The Better Business Bureau warns consumers to watch out for fraudulent charities trying to scam donations from well-meaning Americans. http://chicago.bbb.org/article/better-business-bureau-advice-on-helping-haitian-relief-efforts-and-avoiding-fraudulent-charities-14830 Fri, 15 Jan 2010 06:00:00 GMT Chicago, IL – A major security software company, Symantec Corp., said it spotted a suspicious e-mail with the subject line "Make Your Donations Now," claiming to be from the British Red Cross Society. The e-mail, which has several spelling errors, asks for donations on behalf of Haiti. It also asks people to wire the money through a Western Union money transfer. The British Red Cross Society has confirmed that they never sent out such an e-mail. http://chicago.bbb.org/article/bbb-advises-watch-haitian-relief-scammers-and-give-wisely--14789 Wed, 13 Jan 2010 06:00:00 GMT As immediate relief needs are assessed in the wake of the devastating earthquake in Haiti on January 12th, many Americans are looking for ways to help by donating to a charity. The Better Business Bureau warns that—as occurred following the tsunami in 2004 and Katrina in 2005—fraudulent charities will likely emerge to try and scam donations from well-meaning Americans. http://chicago.bbb.org/article/bbb-advises-donors-on-how-to-vet-haiti-earthquake-charity-appeals-14647 Fri, 08 Jan 2010 06:00:00 GMT Peel Inc., an Internet company that sells a variety of home products under multiple names and Website addresses, has received more than 1,640 Better Business Bureau complaints from across the country in 2009. The company, headquartered in Evanston, Ill., continues to generate complaints as it currently has 1,105 pending BBB complaints. These complaints have earned Peel Inc. an “F” rating from the BBB. According to their Website, Peel Inc. is currently not accepting new orders. http://chicago.bbb.org/article/consumers-of-peel-inc-home-products-continue-to-file-complaints-to-the-better-business-bureau--14518 Thu, 07 Jan 2010 06:00:00 GMT The New Year is here and, because of the rough economy, it’s more important than ever to resolve to be a savvy consumer. The Better Business Bureau offers ten New Year’s resolutions to fight scammers, prevent identity theft and save money in 2010. http://chicago.bbb.org/article/bbbs-top-ten-new-years-resolutions-for-a-consumer-savvy-2010-14472 Mon, 04 Jan 2010 06:00:00 GMT Scammers in 2009 followed the financial woes of individuals as they preyed on people's difficult economic conditions and concerns about the general economy, according to the Better Business Bureau's summary of dishonest business dealings for the past year. http://chicago.bbb.org/article/personal-finances-scams-lead-09-top-ten-14360 Mon, 21 Dec 2009 06:00:00 GMT Once the excitement of the holidays wears off, people turn to the promised rewards of mail-in rebates. However, the Better Business Bureau advises that it’s more important than ever to read the fine print when filing for a rebate because retailers and manufacturers are changing the way they issue rebates. http://chicago.bbb.org/article/mail-in-rebates-now-available-in-paper-or-plastic-14234 Thu, 17 Dec 2009 06:00:00 GMT Today Visa Inc. (NYSE: V) joined the Federal Trade Commission and the Better Business Bureau in a press conference to alert consumers to online deceptive marketing practices associated with free trials with a negative option feature. According to a Visa survey, 29 percent of American consumers have fallen victim to deceptive marketing when unscrupulous e-commerce merchants require them to cancel or opt-out of a recurring charge for future products or services http://chicago.bbb.org/article/visa-ftc-and-bbb-partner-to-educate-consumers-about-online-scams-14202 Wed, 16 Dec 2009 06:00:00 GMT Peel Inc., an internet distribution company selling a variety of products ranging from coffee to posters, under multiple names and Web site addresses, has received more than 1,360 Better Business Bureau complaints in the past year from 49 states; currently, the company has 897 pending complaints with the Better Business Bureau. These complaints have earned the company an F rating from the BBB. http://chicago.bbb.org/article/better-business-bureau-helps-consumers-of-peel-inc-more-than-1360-complaints-received-14174 Tue, 15 Dec 2009 06:00:00 GMT Most charities rely heavily on the goodwill of individual donors during the holiday season to fund their activities throughout the coming year. Last year, charity contributions totaled $307.65 billion: 75 percent of this total came from individuals, according to the Giving USA Foundation. The Better Business Bureau advises donors to research a charity prior to giving and provides five questions to ask when vetting where to contribute this holiday season. http://chicago.bbb.org/article/questions-to-ask-before-donating-to-a-charity-14147 Tue, 08 Dec 2009 06:00:00 GMT The numbers tell the story: two million online hits so far in 2009, a new BBB record. Online consumers and businesses want to be confident they are doing business with a company they can trust; however, according to a BBB/Gallup poll commissioned in 2007, for the past two years consumer confidence, in general, has been on the decline. http://chicago.bbb.org/article/consumer-confidence-down-better-business-bureau-online-numbers-hit-record-14024 Tue, 01 Dec 2009 06:00:00 GMT Identity theft claimed 10 million victims in 2008 according to research and the Better Business Bureau warns that the holiday season provides many new opportunities for identity thieves to ply their trade. http://chicago.bbb.org/article/better-business-bureau-warns-dont-fall-prey-to-identity-thieves-over-the-holidays-13860 Wed, 25 Nov 2009 06:00:00 GMT This holiday season, everyone will be on the hunt for the best deals. The Better Business Bureau (BBB) warns online shoppers that some deals online for electronics are too good to be true. The BBB is advising holiday shoppers to keep an eye out for five red flags of unscrupulous consumer electronics stores. http://chicago.bbb.org/article/dont-get-ripped-off-when-buying-electronics-onlinebetter-business-bureau-says-know-the-red-flags-of-a-scam-site-13804 Tue, 24 Nov 2009 06:00:00 GMT BlueHippo.com, is a company that claims to help purchase a new computer and various electronics by financing products for customers regardless of their credit history. The company requires their customers to make upfront payments in order to have the products purchased shipped directly to the customer’s home. Bluehippo.com, however, has failed to deliver computers and electronics ordered. http://chicago.bbb.org/article/bbb-alert-blue-hippocom-13769 Mon, 23 Nov 2009 06:00:00 GMT While Thanksgiving weekend or "Black Friday" marks the traditional start of the holiday shopping season, it is Cyber Monday—the Monday following Thanksgiving—that marks the unofficial opening for online holiday shopping. This year as more shoppers than ever before hunt for great deals, many people are using the Internet to decide where, when and how to get the best deals for their money. The Better Business Bureau serving Chicago and Northern Illinois advises savvy shoppers looking for good deals both in stores and online not only do their research on www.bbb.org, but consider the following advice. http://chicago.bbb.org/article/safe-online-holiday-shopping-tips-from-better-business-bureau--13737 Thu, 19 Nov 2009 06:00:00 GMT As more families struggle in the tough economy, retailers are trying to make paying for holiday gifts more flexible by offering layaway options. With layaway experiencing a comeback, your Better Business Bureau offers the following guidance on how to use this old fashioned payment plan in lieu of credit cards. http://chicago.bbb.org/article/better-business-bureau-advice-on-using-layaway-for-holiday-purchases-13656 Wed, 17 Jun 2009 05:00:00 GMT The popularity of online coupons is on the rise and the Better Business Bureau offers the following advice for identifying a deal and avoiding deceptive offers. http://chicago.bbb.org/article/bbb-money-saving-advice-tips-for-clipping-coupons-online-11075 Fri, 12 Jun 2009 05:00:00 GMT The Better Business Bureau warns that deceptive door-to-door magazine sales crews are often hitting the pavement and looking to earn a quick buck this summer. http://chicago.bbb.org/article/start-of-summer-signals-door-to-door-magazine-selling-scam-11011 Tue, 02 Jun 2009 05:00:00 GMT General Motors has filed for Chapter 11 bankruptcy protection. Bankruptcy court decides GM may honor its warranties, including BBB AUTO LINE. http://chicago.bbb.org/article/effect-of-gm-bankruptcy-filing-on-bbb-auto-line-cases-10753 Mon, 01 Jun 2009 05:00:00 GMT With the launch of the Better Business Bureau's new letter grade rating system, consumers are receiving help in effectively making purchases with more specific information. http://chicago.bbb.org/article/consumers-receive-new-help-in-smart-shopping-as-bbb-introduces-letter-grade-a-through-f-ratings-system--10666 Mon, 11 May 2009 05:00:00 GMT The Better Business Bureau advises brides and grooms to consider wedding insurance with the number of commercial bankruptcies on the rise. http://chicago.bbb.org/article/bbb-advice-on-purchasing-wedding-insurance-avoid-being-jilted-at-the-altar-by-bankrupt-vendors-10411 Tue, 07 Apr 2009 05:00:00 GMT Always read the fine print or risk paying the price when being tempted by ads on social networking sites http://chicago.bbb.org/article/bbb-says-buyer-beware-when-clicking-on-facebook-ads-9858 Wed, 18 Feb 2009 06:00:00 GMT If your plans include using a home improvement contractor to help with the fix-up and repair, the Better Business Bureau recommends three things to successfully start a project: request two or three different companies to submit bids for work you want, don’t automatically pick the lowest offer, and make sure all bids are based on the same set of specifications and materials to be used. http://chicago.bbb.org/article/spring-is-time-for-love-robins-and-home-improvement-contracts-9190 Mon, 12 Jan 2009 06:00:00 GMT According to estimates by the New York Times, consumers have already spent perhaps as much as $200 million on Obamabilia. Obama memorabilia is also among eBay’s top sellers; in December the company reported that more than 111,000 Obama-related items had already been sold on their site. http://chicago.bbb.org/article/looking-to-cash-in-on-obama-memorabilia-8647 Mon, 22 Dec 2008 06:00:00 GMT Your Better Business Bureau has advice to help families go green this holiday season and maybe even save some green in the process. http://chicago.bbb.org/article/bbb-advice-on-going-green-this-holiday-season-8395 Tue, 16 Dec 2008 06:00:00 GMT The solicitation of used vehicles has become an increasingly popular means of raising funds, especially for local or regional organizations. On the surface, it seems like a win-win situation for the donor and the charity: a convenient and easy way of disposing of an unwanted car while helping a cause. Before handing over those keys, however, there are some things that you should know. http://chicago.bbb.org/article/donating-a-used-car-to-charity--8327 Tue, 09 Dec 2008 06:00:00 GMT Better Business Bureau of Chicago and Northern Illinois is warning consumers to be alert to scam emails that appear to come from shippers including Fed Ex, UPS and Wal-Mart. http://chicago.bbb.org/article/holiday-shipping-alert-8234 Fri, 05 Dec 2008 06:00:00 GMT As the nation collectively tightens its belt this winter, many families are looking for ways to save money without sacrificing any of their holiday cheer. http://chicago.bbb.org/article/bbb-provides-consumers-six-ways-to-save-money-this-holiday-season-8197 Wed, 26 Nov 2008 06:00:00 GMT Know your rights, Use trustworthy Web sites, Protect your personal information, Beware of closeout sales, Beware of phishing, Confirm your online purchase is secure, Pay with a credit card http://chicago.bbb.org/article/tips-for-black-friday-cyber-monday-and-safe-online-shopping-this-holiday-season--8029 Fri, 21 Nov 2008 06:00:00 GMT Pre-paid bank cards are like gift cards, but can be used anywhere credit cards are accepted, allowing the recipient more flexibility in where the money can be spent. Pre-paid bank cards aren't without their downside, however, and the Better Business Bureau of Chicago and Northern Illinois is providing advice on purchasing and using pre-paid bank cards. http://chicago.bbb.org/article/-bbb-advice-on-givingpre-paid-bank-cards-and-receiving-gift-and--7915 Wed, 19 Nov 2008 06:00:00 GMT In 2007, more than 20 million toys were pulled off the shelves as a result of more than 60 recalls – more than twice the number of alerts the U.S. Consumer Products Safety Commission (CPSC) issued in 2006. http://chicago.bbb.org/article/bbb-advice-avoiding-dangerous-or-toxic-toys-this-holiday-season-7860 Tue, 01 Jan 2008 06:00:00 GMT If you’ve ever locked yourself out of your car or home, you know what a hassle it can be. Your first thought is to get someone to help you out of your situation. If a family member or friend can’t deliver a spare set of keys, your next call might be to a local locksmith. But before you make that call, consider this: According to the Federal Trade Commission (FTC), the nation’s consumer protection agency, some locksmiths advertising in your local telephone book may not be local at all. They may not have professional training. What’s more, some of them may use intimidating tactics and overcharge you. http://chicago.bbb.org/article/ftc-the-keys-to-hiring-a-reputable-locksmith-4482 Mon, 01 Oct 2007 05:00:00 GMT The Federal Trade Commission's (FTC) Care Labeling Rule requires manufacturers and importers to attach care instructions to garments. Updates to the Rule became effective on September 1, 2000. The Rule's section requiring a "reasonable basis" for care instructions has been changed to clarify what is required, and the definitions of "hot," "warm," and "cold" water have been changed to harmonize with the definitions used by the American Association of Textile Chemists and Colorists (AATCC). http://chicago.bbb.org/article/ftc-clothes-captioning-complying-with-the-care-labeling-rule--4379 Mon, 01 Oct 2007 05:00:00 GMT These Voluntary Guidelines represent a consensus of voluntary consumer disclosure practices reached by a panel of weight management companies, weight loss professionals, and consumer protection groups. They are not binding, do not represent legal standards or interpretation of any legal requirements, and are not sponsored or issued by any government agency. Providers1 should only make these disclosures to the extent that they are permissible under applicable state and federal law. http://chicago.bbb.org/article/ftc-voluntary-guidelines-for-providers-of-weight-loss-products-or-services-4452 Mon, 01 Oct 2007 05:00:00 GMT The Federal Trade Commission (FTC) prepared this booklet to help you comply with a new FTC rule that requires labeling on alternative fueled vehicles. The Labeling Requirements for Alternative Fuels and Alternative Fueled Vehicles Rule was issued in keeping with a directive in the Energy Policy Act of 1992. The Rule requires you to provide information to potential purchasers of alternative fueled vehicles to help them compare vehicles. http://chicago.bbb.org/article/ftc-labeling-alternative-fueled-vehicles-4354 Sun, 01 Jul 2007 05:00:00 GMT Alaska is famous for the rugged beauty of its mountains, rivers, and coastlines, as well as for the distinctive arts and crafts produced by Alaska Native artists. If you are considering purchasing an Alaska Native-made art or craft item, it’s smart to invest a little time learning about the processes and materials Alaska Natives may use to make these unique and beautiful objects. http://chicago.bbb.org/article/ftc-alaska-native-art-4497 Mon, 01 Jan 2007 06:00:00 GMT If you're refinancing your mortgage or applying for a home equity installment loan, you should know about the Home Ownership and Equity Protection Act of 1994 (HOEPA). http://chicago.bbb.org/article/ftc-high-rate-high-fee-loans-hoepasection-32-mortgages-4768 Fri, 01 Dec 2006 06:00:00 GMT It’s not hard to see why ads for business opportunities that promote the benefits of being your own boss and making money quickly are appealing. But the Federal Trade Commission (FTC), the government agency that monitors advertising for deception, says that some ads for business opportunities feature empty promises and false claims that potential entrepreneurs could never realize. http://chicago.bbb.org/article/ftc-ads-for-business-opportunities-how-to-detect-deception-4607 Fri, 01 Dec 2006 06:00:00 GMT The Federal Trade Commission staff prepared this business booklet to help finance companies, retailers, and other creditors comply with the Credit Practices Rule, which went into effect March 1, 1985. This booklet tells you what the Credit Practices Rule requires, who must comply, and what transactions are covered. It also discusses liability for rule violations and how exemptions are granted. http://chicago.bbb.org/article/ftc-complying-with-the-credit-practices-rule-4420 Fri, 01 Dec 2006 06:00:00 GMT For many consumers, electronic banking means 24-hour access to cash through an automated teller machine (ATM) or Direct Deposit of paychecks into checking or savings accounts. But electronic banking now involves many different types of transactions. http://chicago.bbb.org/article/ftc-electronic-banking--4646 Fri, 01 Dec 2006 06:00:00 GMT Shopping for gifts can be a real dilemma. Just what do you get the person who has everything: your finicky Aunt Mary, your co-worker, or your child's babysitter? Gift cards may be the answer: one size fits all, and the recipients can get exactly what they want. http://chicago.bbb.org/article/ftc-buying-giving-and-using-gift-cards-4412 Wed, 01 Mar 2006 06:00:00 GMT Internet auction sites give buyers a “virtual” flea market with new and used merchandise from around the world; they give sellers a global storefront from which to market their goods. But the online auction business can be risky business. The Federal Trade Commission (FTC) wants to help buyers and sellers stay safe on Internet auction websites. Among the thousands of consumer fraud complaints the FTC receives every year, those dealing with online auction fraud consistently rank near the top of the list. The complaints generally deal with late shipments, no shipments, or shipments of products that aren’t the same quality as advertised; bogus online payment or escrow services; and fraudulent dealers who lure bidders from legitimate auction sites with seemingly better deals. Most complaints involve sellers, but in some cases, the buyers are the subject. http://chicago.bbb.org/article/ftc-internet-auctions-a-guide-for-buyers-and-sellers-4516 Wed, 01 Feb 2006 06:00:00 GMT Whether you’re drawn to the beauty of turquoise and silver jewelry or the earth tone colors of Indian pottery, having some knowledge about American Indian arts and crafts can help you get the most for your money. Be aware also that because Indian arts and crafts are prized and often command higher prices, a few unscrupulous sellers misrepresent imitation arts and crafts as genuine. http://chicago.bbb.org/article/ftc-how-to-buy-genuine-american-indian-arts-and-crafts-4487